Privacy Policy for KM Brows & Beauty

Effective Date: 1 May 2025

Business Name: KM Brows & Beauty

Address: 2221 Tamiami Trail I, Port Charlotte, FL 33948

Phone: +1 (941) 916-7297

Email: mrlskarenn@gmail.com

1. Introduction

KM Brows & Beauty ("we," "us," or "our") values your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services, including SMS/text message communications. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, phone number, email address, and billing information.

Appointment Details: Service type, date, time, and preferences.

Technical Information: IP address, browser type, and usage data when visiting our website.

SMS Interaction Data: If you opt in to receive SMS/text messages, we may collect records of those communications.

3. How We Use Your Information

We use your information to:

Book and manage appointments.

Communicate confirmations, reminders, and updates.

Provide customer support.

Send marketing and promotional offers (only with your consent).

Comply with legal and regulatory obligations.

4. SMS/Text Message Policy (A2P Compliance)

Consent (Opt-In):

By providing your mobile number and explicitly opting in (such as through online forms, written consent, or verbal agreement), you consent to receive SMS/text messages from KM Brows & Beauty related to appointments, reminders, updates, and promotional offers.

Message Frequency:

Message frequency may vary. Standard message and data rates may apply.

Opt-Out:

You can opt out of receiving SMS/text messages at any time by replying STOP to any message. You may also contact us at mrlskarenn@gmail.com or +1 (941) 916-7297 to withdraw your consent.

Help:

For help, reply HELP to any SMS or contact us directly.

Data Sharing:

We do not share your mobile number or SMS consent with third parties for marketing purposes. Your data is only used internally or shared with service providers necessary to deliver our SMS services (e.g., scheduling software, A2P messaging platforms).

5. Cookies and Tracking (for Website Visitors)

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyse website traffic. You can adjust your browser settings to disable cookies if you prefer.

6. Third-Party Services

We may use third-party service providers (such as scheduling platforms or payment processors) who are authorised to access your data solely to perform services on our behalf. These providers are contractually obligated to protect your information.

7. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect your personal information. However, no data transmission or storage system can be guaranteed to be 100% secure.

8. Children’s Privacy

Our services are intended for individuals aged 18 and older. We do not knowingly collect personal information from children under 13.

9. Your Rights

Depending on your location and applicable law, you may have the right to:

Access, correct, or delete your personal information.

Opt out of marketing communications.

Withdraw consent at any time.

To exercise these rights, contact us at mrlskarenn@gmail.com.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

KM Brows & Beauty

2221 Tamiami Trail I

Port Charlotte, FL 33948

Phone: +1 (941) 916-7297

Email: mrlskarenn@gmail.com